Last updated: October 9, 2026
Introduction and early access. Please read these Terms carefully. They govern use of AVRIO and incorporate the additional policies identified below. AVRIO is in early access until its anticipated public launch on January 8, 2027. Features may be incomplete, interrupted, changed, or withdrawn, subject to applicable law and any specific commitments concerning completed payments, refunds and earned rewards. We will not retroactively cancel validly earned rewards merely because a feature changes.
1. Company and scope. AVRIO ONE, Inc., a Wyoming corporation (“AVRIO,” “we,” “us”), operates the AVRIO app, AVRIO kiosks, avriokiosk.com and avrioone.com (collectively, the “Services”). These Terms form an agreement between you and AVRIO ONE, Inc. The availability of particular features varies by location and user eligibility.
2. Acceptance and incorporated policies. By affirmatively accepting these Terms when prompted, creating an account, or using the Services after receiving legally sufficient notice, you agree to these Terms. The Payments, Bookings and Refunds Policy; AX8 Rewards Terms; Acceptable Use Policy; and Cookies and Advertising Notice are incorporated by reference to the extent made available to you. Our Privacy Policy explains our information practices and is not intended to waive statutory privacy rights. In the event of a conflict about payments or AX8 mechanics, the more specific applicable policy controls unless law requires otherwise. If you do not agree, do not use the Services.
3. Separate VIVEX services. VIVEX EVENT, Inc. operates the VIVEX app and vivexevent.com separately under its own terms. Some features may interoperate, including ARIA, sponsored-ad reward eligibility and AX8. Data sharing is described in our Privacy Policy. Neither company is automatically responsible for the other company’s independent services or obligations.
4. Eligibility and age. You must be at least 18 and legally capable of entering into this agreement. Certain content and advertising may be limited to people 21 or older or otherwise restricted by law. You must provide truthful age information. We may restrict access when reasonably necessary to comply with law.
5. Accounts and security. Provide accurate, current information; maintain the confidentiality of your credentials; and use no more than one account unless we expressly authorize otherwise. Notify info@avrioone.com promptly about suspected unauthorized access. You are responsible for activity you authorize or cause, but nothing here makes you liable for unauthorized activity where applicable law provides otherwise. We may require proportionate identity or fraud-prevention verification.
6. Account closure and outstanding rewards. You may request account deletion through Profile or legal@avrioone.com. Before deletion, where available, we offer transfer of released AX8 to an eligible wallet, subject to network fees, sanctions screening, technical limitations and applicable law; we do not impose an AVRIO minimum transfer amount unless disclosed in the AX8 Rewards Terms. If you close your account without transferring, contact legal@avrioone.com within 30 days to claim a released balance. Rewards approved after closure, and tokens returned from a failed transfer, receive a separate 30-day claim period after our notice. These administrative claim periods do not extinguish property rights or override unclaimed-property, consumer-protection or other mandatory law. We will administer unclaimed balances as applicable law requires. Pending bookings, disputes, chargebacks or refunds may require limited continued processing, but we will not unreasonably deny statutory deletion requests. Records may be retained where permitted or required by law. Refer to the AX8 Rewards Terms and Privacy Policy for details.
7. ARIA AI assistant. ARIA produces automated responses that can be inaccurate, incomplete, biased or outdated and may rely on third-party information. Verify material information independently. ARIA does not provide professional medical, legal, investment or emergency services. Call emergency services for emergencies. ARIA may use saved preferences and game-day reminders if enabled; as currently designed, reminders are surfaced when you chat, not sent as push, email or text alerts. Our Privacy Policy describes data processing and service providers. Paid placements are identified as advertising and do not determine ARIA’s substantive responses.
8. AX8 digital rewards. AX8 is a digital token used in specified rewards features. Participation does not constitute an offer of investment returns, guaranteed liquidity, redemption, appreciation or exchange listing. Legal classification of digital assets depends on facts and law, not this description. An in-app balance is an account record of reward entitlements, not necessarily a self-custodied on-chain token; transfer to a compatible external wallet occurs only after processing and approval under the AX8 Rewards Terms. Blockchain transactions may be irreversible, network fees and outages may apply, and wallets and private keys are the user’s responsibility. Rewards, transfers and availability may be restricted to comply with law, fraud prevention and platform rules. Nothing in these Terms limits rights that cannot lawfully be waived.
9. Independent providers and bookings. Listed talent and service providers are independent third parties, not employees or agents of AVRIO merely because they are listed. Providers are responsible for their services and applicable permits, licenses, insurance and taxes. “AVRIO Approved” means only that a listing underwent our stated review process; it is not a background-check certification, safety guarantee or endorsement. We do not guarantee provider qualifications, performance or availability. Users must follow the Payments, Bookings and Refunds Policy for payments, cancellations and refunds. Where our platform requires in-platform booking, payment and communication, users must comply, except where prohibited by law. Providers grant rights and make representations for their submitted profiles and media under Section 11.
10. Advertising and promotions. Sponsored placements may appear in the app, on kiosks or alongside ARIA responses and are identified as paid promotions. Advertising does not constitute our endorsement. Advertisers are responsible for their claims and offers, subject to our legal obligations and platform rules. Reward eligibility, geographic verification and campaign restrictions are explained in the AX8 Rewards Terms and Privacy Policy.
11. User content and license. You retain ownership of content you submit. You grant AVRIO a worldwide, nonexclusive, royalty-free license, during the period reasonably necessary to provide and promote the Services, to store, reproduce, adapt for technical formatting, display and distribute that content through AVRIO and approved interoperable VIVEX talent-search features. This license ends when content is removed or the account closes, except for reasonable backups, previously authorized distributions and legal retention. You represent that you possess the necessary rights, licenses, releases and permissions, including for music and people depicted. You may not upload unlawful or infringing content. We may moderate content in accordance with applicable law and our Acceptable Use Policy.
12. Prohibited conduct and enforcement. You must comply with our Acceptable Use Policy and applicable law. We may investigate suspected fraud, abuse or violations and proportionately restrict content, rewards or accounts, with notice and an opportunity to contact support when appropriate. We will not confiscate lawfully owned assets or withhold amounts in violation of applicable law.
13. Intellectual property. The Services, software, marks, designs and content supplied by AVRIO or its licensors are protected by intellectual-property laws. We grant a limited, revocable, nontransferable right to use the Services for their intended purposes. You may not copy, scrape, resell, interfere with or reverse-engineer the Services except to the extent applicable law expressly permits.
14. Disclaimers. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ARIA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED ACCESS, ACCURATE AI OUTPUT, PROVIDER PERFORMANCE, OR AX8 VALUE OR LIQUIDITY. THIS SECTION DOES NOT EXCLUDE WARRANTIES OR REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED.
15. Limits of liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVRIO AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR LOST PROFITS ARISING FROM THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID DIRECTLY TO AVRIO FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY, STATUTORY RIGHTS OR OTHER LIABILITY TO THE EXTENT EXCLUSION OR LIMITATION IS PROHIBITED BY LAW. NOTHING HERE LIMITS OUR DUTY TO PROCESS LAWFUL REFUNDS OR DELIVER PROPERTY OR REWARDS THAT YOU ARE LEGALLY ENTITLED TO RECEIVE.
16. Indemnification. To the extent permitted by law, you agree to defend and indemnify AVRIO against third-party claims and reasonable expenses directly resulting from your unlawful content, intentional misuse of the Services, or material breach of these Terms, except to the extent caused by AVRIO’s negligence, misconduct or breach of law. We will provide reasonably prompt notice and permit your participation in the defense; no settlement imposing obligations on AVRIO may be entered without our consent.
17. Disputes, governing law and venue. These Terms are governed by Wyoming law, without its conflict-of-law principles, except where mandatory consumer-protection or other law requires otherwise. Before bringing a dispute, either party may send written notice to legal@avrioone.com describing the claim and requested relief; the parties will attempt informal resolution for 30 days, except where urgent relief, a statutory deadline or applicable law makes delay inappropriate. Eligible matters may be brought in small-claims court. Subject to applicable mandatory venue and jurisdiction rules, other claims may be filed in competent state or federal courts in Wyoming. Nothing in these Terms waives any nonwaivable right to pursue claims in another jurisdiction. No mandatory arbitration or class-action waiver is imposed by these Terms.
18. Changes and effective date. We may amend these Terms prospectively. For material changes, we will provide advance notice by email or prominent in-app notice when required or reasonably practicable, and seek affirmative acceptance where law or our procedures require. Changes will not retroactively reduce completed payment/refund rights or lawfully earned rewards. The January 8, 2027 public-launch date is an estimate, not a contractual guarantee.
19. Contact and notices. Support: info@avrioone.com. Legal and privacy notices: legal@avrioone.com. AVRIO ONE, Inc., 1309 Coffeen Ave, STE 1200, Sheridan, Wyoming 82801.
20. General terms. If any provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision is not a waiver. These Terms and incorporated service policies form the agreement for the Services, subject to any separately signed provider or commercial contract. We may assign this agreement in connection with a lawful corporate transaction, subject to applicable law. You may not assign your account without our consent. Electronic notices and acceptance are valid to the extent permitted by applicable electronic-transactions laws.
Last updated: October 10, 2026
This policy applies to eligible bookings and advertising purchases made through AVRIO ONE, Inc. ("AVRIO") and its AVRIO Kiosk services, unless a separate written agreement or checkout disclosure expressly governs. Please review the applicable price, service details and cancellation terms before completing a purchase.
1. Payment Methods and Pricing. Card payments are processed by third-party payment providers. AVRIO does not receive or store full payment-card numbers, although it may receive limited transaction details needed to administer purchases and refunds. Where expressly offered, eligible purchases may be paid in AX8, subject to the applicable AX8 Rewards Terms and payment-screen disclosures. Prices are stated in U.S. dollars unless clearly indicated otherwise. Before payment, the checkout screen displays the total charge (which includes any AVRIO service fee), material purchase details and cancellation terms. Applicable taxes, if any, are disclosed before payment.
2. How Bookings Work.
3. Booking Cancellations and Refunds. Unless a different cancellation policy is prominently disclosed and agreed to before payment, the following refund schedule applies to the total booking amount paid. Deadlines are measured from the scheduled local start time of the booking. At exactly seven days before the start, the 50% tier applies; at exactly 48 hours before the start, the 50% tier applies.
| Cancellation event | Refund |
|---|---|
| Customer cancels more than 7 days before start | 100% |
| Customer cancels 7 days to 48 hours before start (inclusive) | 50% |
| Customer cancels less than 48 hours before start | 0%, except as required by law or otherwise agreed |
| Provider or AVRIO cancels before service is delivered | 100% for the undelivered booking |
| Provider fails to appear or does not provide the booked service | 100% for the service not provided |
Where available, the app will display the calculated refund before you confirm cancellation. Contact AVRIO if the cancellation option is unavailable or the refund shown appears incorrect. This policy does not waive any nonwaivable consumer rights or remedies.
4. Advertising Purchases. Campaign scope, deliverables, schedule, production charges and any campaign-specific cancellation provisions will be set out in the written order or agreement accepted before payment. Unless that agreement provides otherwise:
| Situation | Refund or credit |
|---|---|
| Written cancellation before campaign launch | Amounts paid less disclosed, documented costs of authorized design or production work already performed |
| Customer stops an active campaign | Prepaid amounts attributable to undelivered campaign services, less authorized nonrecoverable costs expressly disclosed in the campaign agreement |
| AVRIO cannot deliver all or part of a paid campaign | Refund or mutually agreed credit for the undelivered portion |
Delivered impressions, completed placements, distributed rewards and completed production work are not refundable solely because a customer changes plans. AVRIO will use the agreed campaign measurement and reconciliation method to determine delivery. Statutory rights remain unaffected.
5. Refund Method and Timing. Approved card refunds are ordinarily submitted to the original payment method within 5–10 business days; posting time depends on the processor and card issuer. Where a refund to the original method is not technically possible, AVRIO will contact you about a lawful alternative. For AX8 payments, eligible refunds ordinarily return the same number of AX8 tokens originally paid, rather than a fixed U.S.-dollar value, unless applicable law or a separately agreed term requires otherwise. AX8 market value may change materially between purchase and refund. Refund processing may be delayed for reasonable fraud, identity, sanctions or transaction verification, subject to applicable law. Nothing here limits legally required refunds or remedies.
6. Requesting a Refund. Use the cancellation option in the app, where available, or email info@avrioone.com with your booking or order number, transaction date and a short explanation. Do not email full card numbers, passwords or wallet recovery phrases. AVRIO aims to acknowledge requests within five business days; acknowledgment is not a guarantee that a disputed refund will be resolved within that period.
7. Payment Disputes and Chargebacks. You may contact AVRIO about a billing concern, but you are not required to do so before exercising rights with your card issuer or payment provider. While a payment dispute is pending, AVRIO may temporarily restrict only the affected booking, transaction or associated rewards where reasonably necessary to prevent duplicate refunds, fraud or abuse, consistent with applicable law. AVRIO will not penalize customers solely for asserting lawful dispute rights.
8. Account Deletion and Outstanding Transactions. Pending bookings, refunds, chargebacks or legally required record retention may affect the timing of final account closure, but do not prevent you from submitting a privacy deletion request to legal@avrioone.com. AVRIO will process requests in accordance with applicable privacy law, including applicable exceptions for completing transactions, security, disputes and recordkeeping. Approved card refunds will be processed to the original payment method where possible even if the account has closed. Eligible AX8 refunds ordinarily return to the in-app AX8 balance; access, claims and transfers remain subject to the AX8 Rewards Terms and any applicable verification or technical restrictions. If an account has closed before an AX8 refund is completed, contact AVRIO to arrange a legally permissible resolution.
9. Errors, Conflicts and Changes. If an order confirmation, signed advertising agreement or mandatory law conflicts with this general policy, mandatory law controls; otherwise, a specifically agreed written campaign or booking term controls to the extent disclosed before purchase. AVRIO may update this policy prospectively by posting a revised date. Changes do not retroactively reduce refund rights for purchases already completed.
AVRIO ONE, Inc. | 1309 Coffeen Ave, STE 1200, Sheridan, Wyoming 82801 | legal@avrioone.com
Last updated: October 10, 2026
These Terms govern AX8 rewards earned, credited, held, used, or transferred through the AVRIO app and AVRIO kiosks operated by AVRIO ONE, Inc. (“AVRIO,” “we,” or “us”). AVRIO maintains the in-app reward ledger and reviews eligible transfer requests. AX8 earned through VIVEX is governed by the separate terms of VIVEX EVENT, Inc. These Terms supplement the AVRIO Terms of Service, Privacy Policy, and applicable program disclosures. If a specific promotion has additional conditions, those conditions will be disclosed before participation.
1. Nature of AX8. AX8 is a digital token used in an optional rewards program, not a bank deposit, legal tender, or a promise of investment returns. AX8 may fluctuate substantially in value, may have limited liquidity, and may become worthless. AVRIO does not guarantee a market, resale opportunity, or particular price. Your in-app AX8 balance is an account ledger entry representing eligible rewards, not a self-custodied blockchain wallet balance. Control of tokens on-chain passes only after a completed transfer to a wallet you control. Describing AX8 as a reward does not determine its legal classification under securities, payments, tax, or other laws.
2. Reward Calculation and Display. Where a promotion sets rewards by reference to U.S. dollars, AVRIO calculates the AX8 quantity using the rate and calculation method displayed in the app at the time the reward is credited. The rate may change between completing an activity and crediting the reward. If reliable pricing is unavailable, crediting may be delayed; we will not substitute an undisclosed rate. The app displays the credited quantity in AX8. Any dollar equivalent is informational only and is not a redemption guarantee. Applicable limits and eligibility conditions will be shown before participation.
3. Voluntary Participation and Notice. Participation in each rewards activity is voluntary. Before first participation, the app provides access to these Terms and, where required, the Notice of Financial Incentive and a means to opt in. Examples include selecting “Watch & earn,” sharing an eligible advertisement, submitting a sponsor-follow claim, referring a new user, or scanning a kiosk advertisement. Declining to participate does not prevent use of services that do not require rewards, subject to their ordinary terms. You may withdraw from future participation at any time.
4. Ways to Earn and Limits
| Activity | Eligibility requirement | Limit / conditions |
|---|---|---|
| Sponsored videos (ARIA and provider profiles) | Watch to the required point shown for the advertisement. | Full reward once per campaign across AVRIO and VIVEX, if the systems support cross-platform validation; thereafter an eligible reduced replay reward once per advertisement per Pacific-time day. |
| Provider videos — viewers | Watch an approved provider video to completion. | Once per eligible video. |
| Provider videos — providers | A distinct eligible viewer completes your approved video. | Once per new viewer; no self-views; daily cap displayed in the app. |
| Sponsor ads on provider profiles | An eligible person views a sponsored video on your profile. | New-viewer share and, where offered, reduced replay amount once per viewer, ad, and Pacific-time day; no self-views. |
| Kiosk ads | Scan and complete the required viewing at an eligible kiosk. | Once per advertisement per Pacific-time day. |
| Share links | A distinct eligible viewer watches through your link within the campaign’s eligible geographic area. | Once per new eligible viewer, subject to campaign terms. |
| Member referrals | A genuine new member signs up through your eligible referral link. | Once per new member; no referral reward without a valid link. |
| Provider referrals | A referred provider completes qualifying bookings. | Share calculated and displayed under the applicable referral offer. |
| Sponsor follows | Complete the specified follow and provide the requested platform username. | Once per sponsor per platform; credited after verification. |
| Missions and streaks | Complete the activity and eligibility conditions shown. | As displayed for that mission or streak. |
Age-restricted advertisements marked “21+” are available only to participants who are at least 21 and satisfy any required verification. Other legal age, location, platform, and campaign restrictions may apply. AVRIO may withhold rewards where eligibility cannot be verified. The app’s displayed offer controls the reward amount and disclosed caps for that activity.
5. Pending Rewards and Verification. Most rewards first appear as “Pending” and are ordinarily reviewed within 48 hours, although fraud checks, technical outages, or third-party verification may take longer. Pending rewards cannot be spent or transferred. AVRIO may deny, correct, or reverse rewards credited in error or obtained contrary to these Terms, with notice where reasonably practicable. We will not arbitrarily revoke valid, released rewards. Contact legal@avrioone.com to dispute a determination.
6. Using AX8 and Wallet Transfers
7. Ending Participation and Privacy. You may stop participating in any optional rewards activity at any time. To withdraw from a financial incentive program or exercise applicable privacy rights, use the method provided in the app or email legal@avrioone.com. Withdrawal stops future qualifying rewards under that program but does not, by itself, cancel valid released rewards. Certain transaction and anti-fraud records may be retained as required or permitted by law; see the Privacy Policy and Notice of Financial Incentive.
8. Account Deletion and Unclaimed AX8. Account deletion does not automatically surrender valid released rewards. Before confirming deletion, the app will display your available and Pending balances and explain how to request transfer of released AX8 to an eligible external wallet, with no AVRIO-imposed minimum.
9. Fraud, Misuse and Enforcement. One individual may maintain only one personal account unless AVRIO expressly authorizes otherwise. Prohibited conduct includes bots, scripted or fabricated views, spoofed location, self-referrals, duplicate or shared accounts, false follow claims, manipulation of referral or viewer identity, and exploitation of software errors. AVRIO may investigate, suspend participation, and reverse rewards attributable to substantiated fraud, abuse, or error. Any restriction on otherwise valid rewards is subject to applicable law and reasonable review; we will not impose an automatic forfeiture of lawfully earned balances solely because an account is suspended.
10. Changes, Program Closure and Expiration. AVRIO may change future reward rates, eligible activities, or program limits, with notice appropriate to the change. Changes will not retroactively reduce valid released rewards, except to correct errors, fraud, or as legally required. AX8 rewards do not currently have a contractual expiration date. Before introducing expiration, materially changing redemption or transfer access, or discontinuing the rewards program, AVRIO will provide at least 30 days’ advance notice by app notice or email, where feasible and legally permitted, and a reasonable opportunity to claim available rewards. Applicable law may require additional protections.
11. Legal Compliance and Taxes. Rewards and transfers may be subject to identity verification, sanctions screening, geographic restrictions, transaction monitoring, or other legally required controls. AVRIO may delay or decline transactions where required by law. Tax consequences depend on individual circumstances; you are responsible for applicable taxes and reporting obligations. Nothing in these Terms waives non-waivable rights under consumer protection, privacy, digital asset, or unclaimed-property laws.
12. Contact. Questions, reward disputes, withdrawal requests, and account-deletion claims: legal@avrioone.com.
AVRIO ONE, Inc. · 1309 Coffeen Ave, STE 1200, Sheridan, Wyoming 82801 · legal@avrioone.com
Last updated: October 9, 2026
This policy explains what personal information AVRIO ONE, Inc. collects through the AVRIO app, AVRIO kiosks and avrioone.com, why we use it, who receives it, how long we keep it, and the choices you have. We do not sell personal information or share it for cross-context behavioral advertising, as those terms are defined under California law.
1. Information we collect
| Information | When we collect it | Why we use it |
|---|---|---|
| Name, email, profile photo, optional gender | When you create or edit your account | Run your account, show your profile, contact you |
| Referral details (your code, who referred you) | When you join through or share a referral link | Pay referral rewards once |
| ARIA messages and relevant context | When you chat with ARIA | Answer your questions |
| Saved preferences you share with ARIA | When you tell ARIA something about yourself | Personalize later answers |
| Game-day reminders | When you ask ARIA to remind you | Mention them when you chat with ARIA |
| Approximate location | When you allow location access | Show nearby places, kiosks and ads for your area |
| Precise location while a share-link ad page is open (including validation at the start and end of a video) | When you watch an ad through someone's share link | Confirm the ad was watched inside its paid area before paying a reward |
| Reward activity and social usernames you give | When you watch ads, scan kiosks, share links or claim follows | Pay rewards, enforce limits, prevent fraud |
| Wallet address | When you connect a wallet | Send AX8 transfers you request |
| Bookings, payments and messages | When you book or are booked | Run bookings, payments, refunds and support |
| Provider applications (contact details, photos, rates, service areas, ID if provided) | When you apply to be a provider | Review and approve listings |
| Provider profile content (bio, social links, skills, languages, photos and videos you submit) | When you edit your provider profile or submit a video | Show your public profile, review videos before they appear, and pay video rewards |
| Device and usage information | When you use AVRIO | Keep AVRIO working, secure and improving |
| Record of your acceptance of our Terms and policies: date and time, IP address, device and browser type, policy version, and your age confirmation | When you accept our Terms and policies, including updated versions | Keep proof of what you agreed to and when |
We do not receive or store full payment-card numbers; card payments are handled by our payment processor. We may receive transaction status, payment identifiers, and limited card details needed for receipts, support, and refunds.
Kiosk location and share-link ad location. For kiosk video ads, when you permit location access, AVRIO reads device location once when the video begins and once when it ends to validate that the reward-eligible viewing occurred in the designated area; AVRIO does not continuously track your location during kiosk playback. For share-link ads, location access is used only while the ad page is open, including checks needed to validate the viewing and reward; location access stops when you leave the page. Location permission can be denied or revoked in device or browser settings, although location-dependent rewards may then be unavailable. The location access period is different from the retention period of any verification records, described in Section 5. We do not provide identifiable location histories to advertisers.
2. ARIA. ARIA uses artificial intelligence and may consult public information to answer questions. Responses may be inaccurate or outdated. To provide answers and personalization, we process your messages and relevant context, which may include saved preferences and approximate location. We may disclose this information to service providers that help operate ARIA.
AVRIO does not store your ARIA conversation history on its servers. Chats remain on your device until cleared. Saved preferences and other account, transaction, and reward records are retained as described in this Privacy Policy. Service providers may retain information for limited periods.
When ARIA shows places, it uses Google Maps, and Google's Privacy Policy applies to that use.
3. Sharing with VIVEX EVENT, Inc. VIVEX EVENT, Inc. is a separate company. We share limited information with it only for features both apps use:
| Feature | What is shared | Why |
|---|---|---|
| ARIA | Saved preferences linked to the same verified email | So ARIA knows you in both apps |
| Sponsored-ad rewards | Your email and which ads you earned from | So each ad pays you only once across both apps |
| AX8 | Reward and transfer records | The same token is used in both apps |
| Talent search | An approved provider's public profile: name, category, city, price, rating, photos, bio, skills, languages, social links and approved video | So VIVEX users can find and book AVRIO providers through ARIA |
4. Other recipients
5. How long we keep information
| Information | How long AVRIO keeps it |
|---|---|
| Account and profile | While your account is open. Erased or anonymized when you delete it. |
| ARIA saved preferences | Until you ask ARIA to forget them, email us, or delete your account |
| ARIA conversation history | Not stored on our servers; on your device until you clear it |
| Game-day reminders | Deleted the day after the game, or when you delete your account |
| Share-link location verification records | Up to 90 days, then deleted or de-identified, unless a specific legal, security, or dispute obligation requires longer retention |
| Payment, booking, refund, reward and AX8 records | 7 years, for accounting, tax, fraud prevention and legal claims. The ordinary email claim window lasts 30 days after account deletion; rewards approved later and AX8 from a rejected transfer have their own 30-day window from our email about them. We retain records necessary to complete claims, resolve transfers, and meet applicable accounting, legal and unclaimed-property obligations under our approved retention schedule. |
| Provider applications, profile content and videos | While the listing is active, then as required by law. A video you remove, or that we reject or delete, is taken off your profile right away |
| Backups | Overwritten on a rolling basis |
| Terms-acceptance records | While your account is open and for 7 years after, to show what you agreed to |
Kiosk location records. Location is read at the beginning and end of a kiosk ad, not continuously. Precise coordinates from kiosk and share-link ads are deleted automatically after 90 days. The record that a reward was earned is kept with your reward records.
Retention by service providers is separate from ours. Service providers keep information only as long as needed to provide their services to us, under their contracts with us. Some keep it for a limited time to detect abuse or meet their legal duties. AX8 transfers recorded on the public blockchain cannot be deleted by anyone.
6. Deleting your account. When you delete your account in the app, we erase or anonymize your profile, delete your ARIA saved preferences and reminders, and deactivate your referral links. Deleting your account is not treated as giving up your rewards: the ordinary email claim window lasts 30 days after account deletion; rewards approved later and AX8 from a rejected transfer have their own 30-day window from our email about them, as explained in the AX8 Rewards Terms. We retain records necessary to complete claims, resolve transfers, and meet applicable accounting, legal and unclaimed-property obligations under our approved retention schedule (see the AX8 Rewards Terms). We keep the financial records listed above that the law requires.
If you also use VIVEX. ARIA uses one set of saved preferences and reminders for the same verified email in both apps. Deleting your AVRIO account therefore also deletes those ARIA preferences and reminders in the VIVEX app. Your VIVEX account, its AX8 and its other information are not affected; VIVEX EVENT, Inc. handles those under its own policies.
Bookings and refunds when you delete. An open booking or refund may delay account closure: in the app, cancel the booking (the cancellation rules apply) or wait until the refund is complete, then delete. You may still request deletion of eligible personal information by emailing legal@avrioone.com. We retain information necessary to complete transactions and meet applicable legal obligations. A card refund we have already approved is paid to your original card even after your account is deleted.
7. Your choices
8. California privacy rights. If you live in California and the California Consumer Privacy Act applies to us, you have the right to:
AVRIO does not sell personal information or share it for cross-context behavioral advertising as defined by California law. Advertisers receive aggregate campaign reporting rather than names, email addresses, or individual location information. If our practices change to involve sale or sharing, we will provide required notices, opt-out mechanisms, and recognition of applicable opt-out preference signals before doing so. We review browser-based privacy preference signals where required by applicable law.
How to make a request: email legal@avrioone.com from your account email, or tell us which account it concerns. For requests to know, copy, correct or delete, we verify your identity using reasonable methods appropriate to the sensitivity of the request; email-account matching alone may not be sufficient for sensitive requests. We do not require identity verification for requests to limit the use of sensitive information, though we may decline a request we reasonably believe is fraudulent and will tell you why. An authorized agent may make a request for you with your signed permission.
| Request | We confirm we received it | We complete it |
|---|---|---|
| Know, copy, correct or delete | Within 10 business days | Within 45 calendar days. If we need more time, we tell you why within those 45 days and finish within 90 days in total. |
| Limit use of sensitive information | — | Within 15 business days |
9. Notice of Financial Incentive (AX8 rewards).
10. Security. We use reasonable safeguards to protect your information, but no system is perfectly secure. You are responsible for your wallet and its keys.
11. Children. AVRIO is for adults 18 and older. We do not knowingly collect information from anyone under 18; if we learn we have, we delete it.
12. Changes and contact. We will update the date above and tell you about important changes in the app or by email. Privacy questions or requests: legal@avrioone.com, or AVRIO ONE, Inc., 1309 Coffeen Ave, STE 1200, Sheridan, Wyoming 82801.
Last updated: October 9, 2026
This Acceptable Use Policy (“Policy”) forms part of the AVRIO ONE, Inc. Terms of Service (“Terms”) and applies to use of the AVRIO application, kiosks, avriokiosk.com, avrioone.com, ARIA, advertising, reward and provider features (collectively, “AVRIO”). AVRIO ONE, Inc. (“AVRIO,” “we,” “us”) is a Wyoming corporation. Capitalized terms not defined here have the meanings given in the Terms. Where a conflict exists, applicable law controls; the Terms govern contractual matters not expressly addressed here. This Policy does not replace the Privacy Policy, AX8 Rewards Terms, Payments, Bookings and Refunds terms, or applicable advertiser agreements.
1. Accounts, eligibility and reward integrity.
You must be at least 18 years old, provide accurate information, maintain control of your account, and comply with any additional lawful age restrictions for particular content or activities.
You may not create fake, duplicate, shared or misleading accounts; impersonate others; refer yourself; manipulate referrals; or seek multiple rewards for the same qualifying action contrary to the AX8 Rewards Terms.
You may not use bots, scripts, emulators, automated playback, device farms, click farms, location spoofing, VPNs or similar tools to falsify eligibility, ad viewing, kiosk scans, referrals, follows or other rewarded activities. Use of a VPN alone is not prohibited unless used to evade eligibility, location verification, security or fraud controls.
You may not submit false follow claims, misrepresent social-media ownership, intentionally reverse a qualifying action to evade reward conditions, exploit technical errors, or knowingly receive rewards to which you are not entitled. Report suspected reward errors promptly.
You may not sell, lease, transfer or share your account or knowingly submit a wallet address you do not control. AX8 issuance, transfers, holds, reversals, restrictions and outstanding claims are governed by the AX8 Rewards Terms and applicable law.
2. ARIA and automated systems.
You may not use ARIA to stalk, harass, dox, locate or expose private individuals, solicit nonpublic personal information without authorization, impersonate another person, or facilitate unlawful conduct.
You may not attempt to defeat access controls, extract other users’ data, compromise system prompts or credentials, introduce malicious instructions or software, or generate bulk automated requests that materially disrupt service.
You may not rely on ARIA as a substitute for professional medical, legal, financial or emergency services. ARIA output may be inaccurate; verify consequential information independently. This paragraph does not limit rights that cannot lawfully be waived.
3. Bookings, providers and professional conduct.
Providers must accurately describe their identity, qualifications, availability, rates, licenses, permits and insurance where required. Providers remain responsible for their own legal compliance, tax obligations and services; AVRIO’s review or approval of a listing is not a professional certification, background-check guarantee or endorsement.
You may not solicit, arrange or accept off-platform bookings or payments to circumvent AVRIO fees where the applicable Terms require on-platform transactions. This does not prohibit activity protected by applicable law.
You may not offer, request or perform unlawful services; exploitative or nonconsensual sexual services; unsafe services; or services requiring a license you lack. You may not threaten, discriminate unlawfully against, harass, coerce, retaliate against or exploit any client, provider or other user.
You must obtain necessary consents and authorizations before sharing booking-related personal information and must use it only for the legitimate booking purpose, consistent with the Privacy Policy and applicable law.
4. Provider profiles, videos and other user content.
Content must be accurate, lawful, and owned by you or used with appropriate permissions, including copyright, music synchronization, trademarks, publicity rights, privacy rights and releases from identifiable people where legally required. Obtain appropriate parental or guardian consent for any permitted appearance by a minor; content depicting or exploiting minors sexually is prohibited.
Provider profiles, videos, biographies and links may not include nudity, sexually explicit or exploitative material, credible threats, graphic violence, hate-based harassment, instructions to commit unlawful acts, drugs, drug use or unlawful drug sales, or content promoting self-harm. AVRIO may impose additional age-appropriate presentation standards for public provider listings.
Do not include direct-booking phone numbers, email addresses, social handles, QR codes, or “DM me” solicitations in biographies or videos where the platform provides designated contact or social-link fields. Approved social links belong only in those fields. This restriction does not prohibit legally required business disclosures.
Do not publish false testimonials, deceptive endorsements, misleading qualifications, unauthorized images, fabricated reviews or content that violates third-party rights. Providers are responsible for their submissions; pre-publication review does not guarantee legality or accuracy.
By submitting content, you grant only the license specified in the Terms. Removal from AVRIO does not necessarily remove copies already lawfully shared or retained for legitimate legal, security or operational reasons, as described in the Privacy Policy.
5. Security, kiosks and prohibited activity.
You may not interfere with, damage, vandalize, relocate, tamper with, disable or gain unauthorized access to kiosks, devices, software, wallets, accounts, networks, advertising systems or payment infrastructure.
You may not distribute malware, scrape personal information without authorization, conduct denial-of-service attacks, bypass access or fraud controls, or reverse-engineer software except where such restrictions are prohibited by applicable law.
You may not use AVRIO for fraud, deceptive practices, sanctions evasion, money laundering, unlawful financial activity, identity theft, or any activity that violates applicable law. Do not submit another person’s confidential or personal information without an appropriate lawful basis.
6. Advertisers, sponsorship and political advertising.
Advertisers and sponsors must possess necessary rights and permissions for their materials; make truthful, substantiated claims; comply with applicable advertising, endorsement, privacy, consumer-protection, intellectual-property and sector-specific laws; and disclose material sponsorship or influencer relationships when required.
Political, election-related and issue advertisements must comply with all applicable federal, state and local campaign-finance, disclaimer, authorization, recordkeeping and targeting requirements. “Paid for by” language alone may not satisfy every jurisdiction’s requirements. AVRIO may require additional sponsor identity verification and disclaimers, restrict targeting or reject political advertising.
Advertisers may not market unlawful goods or services, direct age-restricted content to ineligible audiences, use discriminatory or unlawfully sensitive targeting, or misrepresent the identity of the sponsor. AVRIO may reject, pause, remove or require corrections to campaigns.
7. Reporting, investigations and enforcement.
Report suspected abuse, fraud, unlawful content, unsafe conduct or security vulnerabilities to info@avrioone.com; send legal notices or rights requests to legal@avrioone.com. Do not publicly disclose exploitable security vulnerabilities before providing a reasonable opportunity for remediation.
We may review reports, investigate suspicious activity, preserve relevant records where lawful, reject or remove content, restrict features, withhold or reverse improperly obtained rewards, suspend accounts, terminate access, and report suspected unlawful activity to appropriate authorities. Actions will be proportionate to the circumstances where practicable.
We do not promise to monitor all content or prevent all misconduct. Enforcement decisions do not extinguish vested payment, refund, reward, consumer, privacy or unclaimed-property rights that applicable law protects. Any AX8 cancellation or hold must be consistent with the AX8 Rewards Terms and applicable law.
If you believe enforcement was mistaken, email legal@avrioone.com with your account email, relevant facts and supporting evidence. We will review reasonable appeals, but cannot guarantee reinstatement. We may act immediately to address material safety, legal or security risks.
8. Updates, legal rights and contact.
We may revise this Policy in accordance with the change-and-notice provisions of the Terms. For material changes, we will provide advance notice through the app or by email as appropriate and seek renewed acceptance when required. Changes will not retroactively eliminate rights already accrued where prohibited by law.
This Policy is interpreted consistently with the Terms and applicable law, including nonwaivable consumer protections. If any provision is unenforceable, the remainder continues to apply to the extent permitted by law.
AVRIO ONE, Inc. | 1309 Coffeen Ave, STE 1200, Sheridan, Wyoming 82801 | Support: info@avrioone.com | Legal: legal@avrioone.com
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