What is AVRIO? Earn AX8 by watching sponsored ads in the app and at kiosks, ask ARIA anything, and book local talent and services.
What is AX8? Our digital reward token. Your balance shows in the app at today's rate. It is a reward, not an investment.
Is there a sign-up bonus? Only when you join through a friend's referral link.
Earning AX8
How do I earn? Tap "Watch & earn" and watch to the point shown, share an ad with "Share — you both earn," follow sponsors, or scan kiosk ads. Each program is optional; the rules are in the AX8 Rewards Terms, linked before you earn for the first time.
How often can I earn from the same ad? The full reward once per campaign, then a small replay reward once a day.
What does Pending mean? The reward is being reviewed. It usually moves to your balance within 48 hours.
Why do some ads ask my age? Ads marked 21+ pay only after you confirm you are 21 or older.
Using AX8
Can I pay with AX8? Yes, for bookings where offered, at the live rate shown before you confirm.
How do I move AX8 to my wallet? Request a transfer of any amount. We review it and usually send it within 48 hours. Sent transfers are final.
Can I cash out AX8? No. A transfer sends tokens to your wallet; we do not buy AX8 back or pay cash for it.
ARIA
What can ARIA do? Answer questions, find places nearby, check live information like game times, and help you book talent. ARIA can make mistakes, so check anything important.
Can ARIA remind me? Say "remind me about the game." ARIA mentions it when you chat on game day and in the hour before. It does not send texts or notifications.
Does AVRIO keep my chats? AVRIO does not store your ARIA conversation history on its servers. Chats stay on your device until you clear them. Preferences you ask ARIA to remember are saved; say "forget that" to remove one.
Bookings
How do I book? Send a request. After the provider accepts, you have 48 hours to pay, or the booking is released at no charge.
What if I cancel? More than 7 days before: 100% back. 7 days to 48 hours: 50%. Under 48 hours: no refund. The app shows your exact refund before you confirm.
What if the provider cancels or does not show up? You get 100% back.
What does "AVRIO Approved" mean? Our team reviewed and approved the listing.
How do I become a provider? Apply free at avriokiosk.com/apply. Our team reviews every application.
Your account
How do I delete my account? In the app under Profile. The app first offers to send your AX8 to your own wallet (any amount). If you skip that, you have 30 days to claim it by emailing legal@avrioone.com (rewards approved later and AX8 from a rejected transfer get their own 30 days from our email about them, even past that deadline); after that, any unclaimed balance is handled as the law requires. An open booking or refund may delay closing your account; you can still email legal@avrioone.com to ask us to delete eligible personal information. If you use VIVEX with the same email, your ARIA preferences and reminders there are deleted too; your VIVEX account is not.
How do I get a copy of my information? Email legal@avrioone.com.